Shipping & returns
Made to order, shipped with tracking, and easy to return.
Shipping
Most LIVE ALOFT pieces are made to order. Production typically takes a few business days before an item ships, and you'll receive a shipping confirmation with tracking as soon as it does.
Delivery estimates and shipping rates are calculated at checkout based on your address and the items in your bag.
Returns and exchanges
Unworn, unwashed items in their original condition can be returned within 30 days of delivery. To start a return or exchange, contact us with your order number and we'll send instructions for the right fulfillment partner.
If something arrives damaged or incorrect, send a photo and your order number to hello@livealoft.com within 14 days and we'll make it right.
Full policy details, including return shipping costs, are finalized when the store launches.