Terms of service

These terms govern your use of livealoft.com, operated by LIVE ALOFT LLC. By browsing the site or placing an order you accept them. If you do not accept them, please do not use the site. Our Privacy Policy explains how we handle personal information and forms part of these terms.

You may browse, buy for your own use, and share our pages. You may not use the site in a way that breaks the law, interferes with the site or its security, scrapes it at a scale that degrades it for others, or misrepresents your identity.

To place an order you must be able to form a binding contract where you live, and the payment method you use must be your own.

Checkout and payment are handled by Shopify. Placing an order is an offer to buy. The contract forms when we accept that order and confirm it, not when you click pay. We may decline or cancel an order, including after confirmation, if an item is unavailable, a price or description was wrong, or we suspect fraud. If we cancel after taking payment, we refund it.

Most items are made to order by our production partners, so one order can arrive in several packages, each with its own tracking. Shipping and returns covers how that works and how to send something back.

Prices and availability are those shown at checkout and can change without notice. We try hard to describe products accurately, but we do not warrant that every description, image, or price on the site is free of error. Colors depend on your screen. Where an error is obvious, we are not obliged to honor it.

Some products appear on this site before they can be bought. Pure Coconut Water is presented on Hydrate and labelled Currently Not Available. Nothing on that page is an offer to sell it, no order for it can be placed, and joining the notification list is not a reservation, a pre-order, or a promise of a date or price.

The LIVE ALOFT name, the emblem and wordmark, the site's design and text, and the photography and film throughout it belong to LIVE ALOFT LLC or to the people who licensed them to us. You may not copy, reproduce, or use them commercially without our written permission. Our photography is our own work and is not stock imagery you are free to reuse.

If you send us a message, a photograph, or an idea, you keep ownership of it. You give us permission to use what you send for the purpose you sent it for, such as answering you. We will ask you first before using anything you send in our marketing.

This site links to and embeds material from other companies, including Shopify, Google Maps, and YouTube, and links to the Soar Hawaii Foundation and Hawaii Glider Rides. We do not control those services and are not responsible for their content or their terms. Their own policies apply when you use them.

The site is provided as it is. We do not warrant that it will be uninterrupted, error free, or free of harmful components, and we disclaim implied warranties to the fullest extent the law allows.

Our stories describe aviation and outdoor activities. They are accounts of what people did, not instruction and not a safety manual. Adventure carries real risk. Get proper training and qualified supervision, and make your own judgments about your own safety.

To the fullest extent the law allows, LIVE ALOFT LLC is not liable for indirect, incidental, or consequential damages arising from your use of the site. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow these limits, so they may not apply to you.

We may revise these terms. The date at the top of the page shows when they last changed, and continuing to use the site after a change means you accept the revised version.

These terms are governed by the laws of the State of Hawaii, United States, without regard to its conflict of law rules. Disputes will be heard in the state or federal courts located in Hawaii.

Questions about these terms go to hello@livealoft.com, or through our contact page.